Wednesday, July 17, 2019
Organization and Behaviour Essay
 circumscribe1.  comp argon and contrast  diametrical  constitutional body   girdings and  husbandry 2. Explain how the  race  amid an  constitutions   genial organization and  civilisation  ass  squeeze on the   fashion of the  c every(prenominal)ing 3.  cont termination the factors that  ferment the  various(prenominal)s  doings at  ferment 4. Comp ar the  potence of  polar  attractership  courses in  varied  giving medications 5. Explain how  faceal  surmisal  lowpins the  execute of   all oversight 6.  judge the  distinguish qualified  bettermentes to   commission  utilize by different  government activitys7.  discuss the impact that different  attractership  dahs whitethorn  lease on  penury in  ecesiss in periods of  neuter 8. Comp  ar the  industriousness of different  wantal theories  at heart the piece of  attain 9. value the  physical exercisefulness of a  motive   accomplish qualifiedness for  tutors 10. Explain the nature of   callers and  assembly behaviour  indoors  arr   angings 11. Discuss factors that  whitethorn promote or inhibit the  ontogeny of effective  aggroup eng long timement in organisations 12. Evaluate the impact of technology on  aggroup  performance within a  addicted organisationP1 Comp ar and contrast different organisational  social organizations and  agri finis.Organisational  grammatical construction in that position  ar different  examples of organisational  social organisations.  at that place is the Functional structure which is based on the activities that  deal do in the organisation then the Product based structure, when the  increase determines the structure, the Geographically based structure when the location determines the structure and the last  hotshot is the intercellular substance structure (segregation) which is the combination of functions (activities) and  harvest.Organisational cultureIs the  determine and behaviours that contri just nowe to the unique social and psychological, Organisational culture is the sum    of an organisation past and  legitimate experiences, philosophy and values that  nourish it  unneurotic and is  ushered in its self-image. The organisational structure foc exercises on the mentality,  race ethic and the values of the  play alongs   heed and employees. The main factors that  exploit the structure of an organisation  atomic number 18 products,  purlieu,  ply, task, culture and management  call, size number and type of dept.A culture of innovation,  squadwork and  transgressnership  gist that the company has a firm  rump of relationships and open communication channels on which to build its growth. A  study  causal factor of an organisations structure is its culture. The general nature of culture in terms of both  international influences and how things  be  move intoe as  hygienic as common values, belief and  perspective    allow foringing  dedicate a substantial effect on organisational   assistantes including the design of structure.P2  ground on the scenario  pro   ducen explain how the relationship between an organisations structure and culture  send word impact on the performance of the  handicraft. The  appearance the Coca  dummy company   operatives reflects the many countries and cultures in which it does  line. An  requisite  area of the organisations structure thitherfore focuses on ensuring that  soul products are  minded(p) the best   pragmatic support in regional markets.  deep down the company different  aggroups concentrate on  accompaniment products and use their specialist  noesis of the brands and consumer  ask to support the sales and promotional effort.In  well-nigh cases a product is developed solely for  topical anaesthetic  use of  heftys and services and an example of this is the product Lilt, which is   nonwithstanding  procur adequate in Great Britain and Ireland. A structure depends on the organizations objectives and strategy. In a  exchangeized structure, the top  stage of the management has   more than or less of the     closing  do  power and has tight  ascendancy of surgical incisions and divisions. In a decentralized structure, the decisions making power is distributed and the departments and divisions  micturate different degrees of independence.A company  much(prenominal) Coca-Cola Great Britain is a  more than centralized structure that has a  collective (Head  off-keyice) that is responsible for giving the company an  general direction and providing support to the regional structure.P3 Discuss the factors which influence   keepive(prenominal) behaviour at work. Organisations are  do up of their individual  processs. The individual in a central feature of organisational behaviour whether acting in isolation or as part of a group in  result to expectations of the organisation or as a result of the influences of the external  environs. Where the  require of the individual and the demands of the organisation as incompatible this  locoweed result in frustration and  fighting. It is the  constitu   ent of management to integrate the individual and the organisation and to  put up a  functional environment that permits the satisf action mechanism of individual needs as well as the attainment of organisational goals. The  prototypal factor to consider is the location. The organisation has to  think ab proscribed how they  throw out improve the environment so that the stave  ordain  roost  actuated at work. A  corking location and environment helps to create a positive attitude to staff and customers.a nonher(prenominal) factor is the  aggregate of  working(a) hours. Hours of work are extremely different throughout the indus  direct-  both(prenominal) people are  intellectual to work unsocial hours because it fits with their  animation drift or they wish to have time off when e rattling iodin is working. On the  different hand, the overall amount of hours per week should not go over 40 hours. If staff are working overtime consistently it  entrust not influence them to come into wo   rk so it is  all important(predicate) that all hours of work is balanced.  galosh and  protective covering factors must be considered in the workplace, and legislation such as wellness and Safety at Work  turn of events 1974 must be adhered to. These regulations particular  drill where food is served or where there are chemical hazards, for example in a swimming pool. All these requirements are important.For some organisations a little error in the  base hit procedures can mean the end of the  descent including a trial. Companies that  rig out  body process holi daylights for children, for example Disney Land, Thorpe Park or capital of the United Kingdom Dungeon, must  crystallize health and  guardty a priority. Health and   exercisingdty is important for both customers and employees. When employees  shaft that they can go about their work in safe environment and work  unneurotic to  visit their customers are safe then this could  in  bid manner influence them because they  forget k   now that they are working in a safe environment. Most Companies organise Christmas parties or social events and outings for staff. These are useful to create a friendship amongst staff and help influence staff to build solid  squads within the organisation.  beneficial pay   may is  similarly an opposite factor as staff  give care to see that their hard work has paid off.P4 Compare the effectiveness of the different  leadership styles in two or more organisations of your choice. Management in an organisation is about influencing people to behave in positive  commissions so that the  police squad can  hand its general goal. A  tidy  passenger car must inform, motivate and develop the team as a whole. An  coercive  director  reaps all the decisions and announces them to the team. This  soulfulness is the boss and has full control. The main  return of this kind of leadership is that decisions are make quickly, as no meeting will be held about the decisions  do by the leader. The advant   ages that could motivate staff  accommodate * Where there is a need for urgent action the autocrat will  sequester control *  whatever team  segments gain security from being told what to do. The disadvantages are*  group members may become frustrated at their  need of control *  in that respect may not be room for the team to express creativity * There may be over-dependence on the leader.Autocratic management belongs in a  conventional hierarchical structure.  democratic management With democratic management, the decision-making is  plowshared among the team. The advantages include* Ideas are  kick upstairsd from e realone* There is greater involvement and commitment from team members* The team is  probable to be supportive of leader* The team is fully informed.The disadvantages include* Some team members may not be able to cope with being  manifold in decision-making* The democratic process can  scoop up too long* The leader may not agree with the decision of the team* Powerful t   eam member may take over.P5 Explain how organisational  scheme underpins the practice of management.Organisational theoryOrganisational theory represents a young and complex field of  athletic field related to the behaviour of organisations and companies. Through particular   clubs like analysis, generalisations and observation, organisation theory specialists try to determine how companies and organisations will behave in certain situations. (http//www.publicorgtheory.org/organization-theory.html)The way the organisational theory underpins the practice of management is by bringing change to actual behaviour. It can influence the  charabancs behaviour which can be observed in the ideas portrayed or conclusions. It is important as it helps give perceptiveness to interrelationships between the  emergence of theory, behaviour in organisations and management practice. It  alike gives an  infering of the  organic evolution of management thinking. The cognition of the history helps in the    understanding of the nature of management and organisational behaviour.  many an(prenominal) of the earlier ideas are of  act  immensity to the manager and later ideas in management tend to incorporate early ideas of conclusions.P6 & P7  exploitation an organisation of your choice evaluate the different approaches to management. Discuss the impact that different leadership styles may have on  penury in organisation in periods of change. The organisation that I will be evaluating is Tesco which is a PLC (Public Limited Company). I will be talking about the different approaches to management. There is a difference between management and leadership. Management is about  studyting things done. Managers organise human and physical resources to  win business aims and objectives. Leadership is about influencing, motivating and  stimulate people. It is about coaching and developing people, treating them with respect but challenging them. Leaders  strain to create strong teams, with people    attached to the organisations overall goals.The process of managing starts with the  stub or objective to be achieved. A manager must  fix on the  confiscate approach for  stretchability that target. The manager then needs to  beam this approach  go alongly to his or her team and to allocate tasks to  separately team member.  job allocation and delegation of duty is part of the management function.  only,  early(a) factors will  likewise have an influence on whether the target is achieved, including the task in hand, the skills of the team and the style of leadership. The style of leadership can  substitute depending on the task. Some managers allow teams to take charge of their own decision-making for many tasks. Team leaders will  apparel the objectives but empower team members to decide how these objectives are achieved. This has several advantages. It helps to motivate individuals in the team and it draws on the expertise of the members of the team. The leadership style that Tes   co  introduce managers sit between autocratic and democratic both these styles allow staff to participate to an extent.However the manager has the  remedy to reserve the final decision. Managers who lead   nurture the autocratic leadership style  often tend to give clear direction to staff and are  substantially in terms of managing a crisis but this  mode does not allow team member to be heard and creative. On the other hand a democratic manager will consult with staff  to begin with making his final decision this style of leadership helps encourage staff to  govern  transport ideas and increases motivation. Some manager will adopt leadership styles in which are appropriate to the situation. Most managers prefer to take a democratic approach as they feel that staff respond  fall apart to this approach.For example when planning a major stock reduction programme at Tesco the  throw in manager may encourage other management within the store to  vest forward ideas and develop plans as    said before this increases team motivation and encourages creativity. Although some mistakes may be made this can be put forward as a learning experience. However as a store manager they may deal with many different situations. Some may be business  diminutive and it is important that the manager is able to respond to these situations in the most appropriate manner. In some situations the manager may need to adapt the leadership approach and exert more authority.Laissez-faire is at the other end of the field from autocratic. A laissez-faire manager takes a  inactive approach and trusts teams to take appropriate decisions or actions with broad agreed boundaries. For example, a store manager might leave an  experient departmental manager to develop a budget. This could be because he trusts that the manager has a  sober  familiarity of the needs of the department and of the business. Although each manager will have their own preferred leadership style, the most effective leaders take o   n a style that is appropriate depending on the situation. They will consider several factors such as * The task  Is it business critical? Must a decision be made immediately? What will be the potential impact on the business? * The team  Does it have the right skills and resources? Is it  utilise to making decisions? * Tradition  What has been the norm in the past?For example, a manager that uses a more authoritarian style if something needs achieving in a particular way or in a very quick timeframe. Sometimes budgets need to be reduced quickly in order to make cost savings. The store manager will tell departmental managers what needs to be done and by when so that they can then resubmit their budgets in line with expectations.Managers have to be  certain of the possible consequences of using the wrong style in a particular situation. For example, a manager will not use a laissez-faire approach with a  brand-new member of the team. If the employee is not given proper instruction thi   s could jeopardise the business. In some cases employees could be injured if they dont use the equipment correctly. In this situation, it is essential to adopt an autocratic style.P8 Compare the  finishing of different motivational theories within the workplace. Theories of motivationMaslowAmerica 1940, Abraham Maslow developed a theory of motivation. The theory is suitable for trying to understand how people are  do in the workplace. Employers can use it to provide conditions that  run into peoples needs at the different levels. Maslows theory is displayed as a pyramid because employees can only move up the levels once the  inflict levels are fulfilled. So for example an employee cannot achieve at work (level 4) if they having problems in their  someoneal life or with work colleagues like in (level 3). Similarly, if they have just been made homeless (level) their concern will be finding shelter not  execute work, meaning people have to be  cheerful with their own needs and their li   fe before even being motivated to do work.HerzbergHerzbergs theory is  alike known as the Hygiene theory. Herzberg  know features which make people happy and satisfied with their jobs and those which make them dissatisfied and unhappy he called the satisfiers and dissatisfies. The satisfiers are factors which give people continuing motivation and allow them to enjoy their work* The type of work* Promotion prospects* Having responsibility* Sense of achievement* Personal  learning* Gaining recognition.The dissatisfies or hygiene factors need to be operating well in an organisation but according to Herzberg do not ultimately motivate people. However, if they are  dissatisfactory then they do de-motivate people. These are *  net income*  on the job(p) conditions* Relationships with others  colleagues and managers * Company policyP9 Evaluate the usefulness of a motivation theory for managers.The motivational theory is useful for managers because of the practical implications it has on in   dividuals lacking in motivation, which in most cases do not have clear goals. Specific performance should  systematically be identified and set in order to direct behaviour and  manage motivation. Goals should be set at a challenging but  down-to-earth level.  thorny goals lead to higher performances however if goals are set too high a level or regarded as  unworkable to achieve this can lead to  melodic line and performance will suffer  curiously over a longer period. It is off-key that  issue accurate and timely feedback and knowledge of results is usually associated with high performance. Feedback provides a  essence of  representing progress of goal attainment and forms the  fanny of any revision of goals.Although goals can be determined either by a superior or by individuals themselves goals set by other people are more  believably to be  certain when there is participation. Employee participation in the  lay of goals may lead to higher performanceP10 Explain the nature of grou   ps and group behaviour within organisationsGroup work Good groups achieve synergy that is,  unneurotic they can achieve more than the members could individually. More ideas,  nix and resources are made as a group because * The group solves problems and make decisions together * The group focuses on priorities, with everyone working towards the  said(prenominal) aim * The group provides a  sand of belonging and sense of status * The group provides a support networknot everyone in a group is the  selfsame(prenominal)  each  mortal has their own strengths and weaknesses. If each person had the same weaknesses, the group could not work there needs to be a balance of skills. A method of recognising individuals strengths and weaknesses is needed in order to build and effective team.The management expert R. Meredith Belbin has  sketch nine team roles necessary for  prospering team.Belbins rolesChairperson/co-ordinator  the group leader, likely to be relaxed and outgoing person,  withal lik   ely to be a good communicator. They will build on the strengths of team members and give them encouragement.Plant  the ideas person in the team, a person who is creative in  look for solutions to problems, but not always good at details, and so may make careless mistakes.Shaper  the task leader, who unites ideas and effort.  postulate to be dominant and outgoing person in order to make things happen. admonisher/evaluator  the team analyst, who is not so good at ideas but pays attention to detail, therefore keeping the team  say towards its target.Implementer  the organiser of the team, who is able to take the ideas of the  countersink and shaper and turn them into manageable and realistic tasks, a practical, stable and disciplined person.  vision investigator  the person who is outgoing and will explore and report on ideas and developments  outback(a) the group this person always has a solution to problems, is sociable and enthusiastic, and good under pressure.Team worker  a very pe   ople-oriented person, sensitive to others needs. The team worker has good communication skills and will be good at motivating others. A  native mediator, who will deal with any conflict within the team, this person is very good to have around in a crisis.Finisher  a person who sticks to deadlines and likes to get on with things. Will probably be irritated by the more relaxed members of the team. medical specialist  this person is single-minded and a self-starter, and provides knowledge and skills in specialist areas. Each of Belbins roles acquires a different level of  importance according to the objectives of the team and the stage in the teams life.P11 Discuss factors that may promote or inhibit the development of effective teamwork in organisations.Team development Formal teams are part of the structure of an organisation and are planned in order to meet that organisations objectives. The official team will  find out rules and rules and may meet on a fixed schedule and complete a   dministrative procedures. Examples of good practice in  exit and tourism include sales teams and  marketing teams. Informal teams work within or outside formal teams. They are sometimes based on personal relationships between members rather than on work roles. When you complete group work for assignments, you often  necessitate the colleagues you wish to work with. You choose to work with people you like and ones you know will be as committed as you are to the work. This as an informal team. There are several theories of team structure and development, which will help you to understand the effectiveness of teams. Bruce Tuckman (1965) identified four main stages of team developmentForming  at this stage, team members from their  first base impressions of each other  put identities. They are sounding each other out and finding out what is expected of them. Storming  the team members have, by now, become more used to each other. Members are prepared to put forward their ideas forcibly    and openly they are also prepared to disagree and so there may be some conflict and hostility.Norming  the team now begins to establish co-operation. Conflict is controlled, views are exchanged and new standards introduced. Performing  the team is now working together it begins to arrive at solutions and achieve objectives. There can also be fifth stage, called adjourning or mourning, where the team has disbanded and the members miss being part of the team.Benefits of team work to colleagues and customers and organisation. The benefit of team work to colleagues is that they get to be confident and have a great self-esteem. Working together makes them communicate well with each other it also makes them makes the right decisions. British Airways staffs respect and trust their teams they all have their clear roles and responsibilities, they support each other in their job, when their team member does not know what they are doing they help one and other out. Their customers are always h   appy with their service and this gives their company a positive image. British Airways spend a lot of  currency training their staffs to help their team works together at the end of the day they make a lot of profits. business line roles and lines of responsibilityAn organisation graph shows the structure of the company and how the work is divided into different areas. It also shows the lines of responsibility between staff, so that it is apparent who is responsible to whom. An employee studying a chart will find the possible promotion routes. The chart may show a hierarchical structure or line relationship. This is a very traditional structure and shows a chain of  ascertain with each person responsible to the person above them. It is sometimes referred to as a pyramid structure. Many organisations today would be depicted in a chart with a flatter structure. There are fewer layers of management, and each manager has a broader span of control. Restructuring of organisations often in   volves getting  exempt of middle managers, hence the flattened structure.P12 Evaluate the impact of technology in team functioning within a given organisation. In this  modern day and age the use of IT is very important because of modern technology, and this is also part of some peoples working lives. Same thing is applicable to  excursion and tourism sector. for most jobs or roles you would IT skills like the uses of databases, spreadsheets and email system and be able to use the word processor as well as skills explicit to a role. For example people working in an airline reservation team will get trained on how to make bookings and reservation systems such as Galileo or Amadeus. In a tourist  nurture centre you would need to be able to access the sites and use the software that provides timetables and local information.Thomas  unsexThomas Cook has an intranet Get in Touch facility, to which all staff have access. There is also a dedicated e-mail  call in for staff to send feedback    direct to UK  header executive Manny Fontenla-Novoa. A spokeswoman added we issue an yearly staff questionnaire to gain a temperature check on morale and motivation within the company.Thomas Cook also runs panel sessions  made up of a cross-selection of the business  which are held regularly to provide feedback on new ideas and marketing initiatives.  some other internal forms of communication include a quarterly magazine and monthly videos for stores. galvanizing Electric communications for internal use include e-mail, which is a popular way for staff to communicate with one other, and intranets. An intranet is a website that has restricted access, usually for employees only. It may hold information that a company wishes to share internally but not externally.Working in a team will also motivate staff to  act and also learn skills off their peers because one person can represent more than one role, as mostpeople have strengths in more than one area.References/Bibliographyhttp//www   .publicorgtheory.org/organization-theory.htmlhttp//businesscasestudies.co.uk/tesco/developing-appropriate-leadership-styles/management-and-leadership.htmlixzz2HxoCDjYE Management & Organisational behaviour by Laurie J. Mullins (Ninth edition)  
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